Reference

Terms That Cover Your Account on amoi88

These terms set out what you agree to when you open and use an account on amoi88 — covering deposits through DANA, OVO, and GoPay, game access, withdrawal requests, and your responsibilities as an account holder.

Account eligibility appliesDANA, OVO, GoPay deposits coveredWithdrawal rules includedAccess subject to local lawOne account per person
amoi88 Terms That Cover Your Account on amoi88
HOW WE HANDLE THIS

Account Security and Policy Practices

We apply consistent rules across all accounts — no exceptions for wallet type or deposit size. Your data and transaction history are held securely, and access to that data is limited to the teams that need it to process your requests or investigate disputes.

Data Retention

We keep your account and transaction records for as long as required to process withdrawals, resolve disputes, and meet any applicable regulatory obligation in eligible regions.

Wallet Matching

Your registered DANA, OVO, or GoPay wallet must match the one used for withdrawals. Mismatches are flagged automatically and held for manual review before funds move.

Account Access Control

You control your login credentials. We never ask for your PIN or password via chat or email. If you suspect unauthorised access, lock the account from settings immediately.

Requesting Changes

To update registered wallet details or request a data review, contact us through live chat with your account ID. We verify identity before processing any change to payment information.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you believe a rule has been applied to your account incorrectly, reach out through one of the channels below. We handle account-related term queries separately from general support tickets so they get to the right team faster.

Live Chat Use the live chat window inside your account dashboard. Raise a terms query directly and reference your account ID so we can pull up the relevant transaction or rule.
Email Support Send a detailed message to our support address. Include your registered DANA, OVO, or GoPay wallet number so the team can verify your account before responding.
Account Help Centre The help centre inside the app has a dedicated section for policy and terms questions. Filter by account type or wallet issue to find the relevant clause quickly.

Common Questions About Our Terms

These are the questions we see most often about how these terms apply to real account situations — from wallet deposits to account closures.

Yes. We may update these terms at any time. If you continue using the lobby after a change is posted, that counts as acceptance. Check this page periodically for the current version.

Any withdrawal request where the OVO wallet does not match your registered details will be held for manual review. Update your wallet details through account settings before requesting a withdrawal.

No. Each person may hold only one account. Duplicate accounts are subject to suspension and any pending balance may be withheld pending a full review of both accounts.

Yes. Availability of games, betting categories, and certain features depends on local law and is available only in eligible regions. We do not override applicable local restrictions.

Contact us via live chat with your account ID and registered DANA, OVO, or GoPay number. We verify your identity first, then process the data request within a reasonable period.

These core terms take priority. Where a promotional condition says something different, the rule in this terms document is the one we follow — no exceptions regardless of how the promotion was worded.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.